999bk Privacy Policy
Your personal information is completely safe with us — 999bk protects your privacy through SSL encryption and strict security measures.
Introduction and Scope
999bk ("we", "us", or "the platform") treats your privacy with the highest importance. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information. This Policy applies to the website https://999bk.lat and all associated services.
By registering on our platform or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Privacy Policy may be updated from time to time. For important changes, we will notify you at your registered email address. The latest version will always be available on this page.
1 Types and Methods of Data Collection
We collect information in two main ways — what you provide directly, and what is collected automatically while you use our platform.
1.1 Information You Provide Directly
During registration and account management, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (for KYC verification)
- Payment information (bKash, Nagad, Rocket, or bank account)
- Residential address
- Contact information provided via live chat
1.2 Automatically Collected Information
When you visit our platform, certain information is logged automatically:
- IP address and device identification details
- Browser type and operating system
- Date, time, and pages of website visits
- Referral URL (the site you came from)
- Session information and cookie data
- Gaming history and transaction records
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies. These help improve your browsing experience, maintain login sessions, and ensure the site functions correctly. You can disable cookies in your browser settings, but doing so may cause some services to not work properly.
2 Purposes of Data Use
999bk uses your personal information only for the following lawful purposes. We never sell your information to third parties without your permission.
Account Management
Your information is used to create, verify, and manage your account. This includes age verification (confirming 21+) and the KYC process.
Financial Transaction Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to prevent fraud.
Customer Support
To help our 24/7 live chat support team resolve your issues and ensure effective service.
Security and Protection
To ensure account security, detect unauthorized access, and take action against fraud or money laundering.
Service Improvement
Your information is used for analytical purposes to improve our platform's performance and user experience.
Communications and Notifications
To send important account-related notifications, transaction confirmations, and responsible gaming information.
3 Data Sharing and Disclosure
999bk does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Limited information is shared with selected third parties for payment processing (bKash, Nagad, Rocket, bank), technical infrastructure, and fraud detection services. These partners are bound to comply with our privacy standards.
3.2 Legal Obligations
In the case of a court order, government directive, or legal requirement, we may be obligated to provide information to the relevant authorities. In such cases, we always follow applicable law.
3.3 With Your Consent
Beyond the circumstances above, we will not disclose any of your information to third parties without your explicit written consent.
Important: We never sell or rent your information to third parties for marketing or advertising purposes.
4 Data Security Measures
999bk applies industry-standard technical and administrative measures to protect your information.
SSL Encryption
All data transmission is secured through 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times.
Secure Storage
Protected storage in encrypted databases with regular backups.
Round-the-Clock Monitoring
24/7 security monitoring to detect unusual activity.
4.1 Internal Access Controls
Access to your personal information is restricted only to staff members who need it for their work. All staff receive privacy training and are bound by strict confidentiality agreements.
4.2 Response to Security Breaches
If a data security breach occurs and puts your rights at risk, we will notify you as quickly as possible and take the necessary corrective action. If you notice any suspicious activity, please contact us immediately.
5 Data Retention Period
We retain your information for exactly as long as needed. When determining the period, we consider the following:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, information may be retained for a set period to meet legal obligations.
- Financial transaction records: Retained for the period required under financial regulations.
- Cookie and session data: Automatically deleted at the end of a session or after a set period.
- Customer support records: Retained for a reasonable period after an issue is resolved.
6 Your Rights and Controls
You have important rights over your personal information. 999bk respects these rights and supports you in exercising them.
Right to Access
You can request to know what information we hold about you and receive a copy of it.
Right to Correction
If your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via the support team.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted. However, complete deletion may not be possible where legal obligations apply.
Right to Object to Processing
You can object to your information being processed for specific purposes, particularly in the case of marketing communications.
To exercise any of the above rights, contact us at: [email protected] — we will respond within 30 days.
7 Privacy Protection for Minors
For Users 21+ Only
999bk's services are for individuals aged 21 and above only. We do not intentionally collect any personal information from minors. Age verification is completed at the time of registration.
If we become aware that a minor's information has been collected, that account will be closed immediately and the information deleted. Parents or guardians may contact us regarding this matter.
8 Third-Party Links and Services
8.1 Third-Party Links
Our platform may contain links to third-party websites. Accessing those links will bring you under that website's own privacy policy. We are not responsible for the data collection or usage practices of third parties.
8.2 Payment Processing
Transactions are completed via bKash, Nagad, Rocket, and bank transfer services. These payment providers operate under their own privacy policies. We receive only the transaction confirmation details required — complete payment details are not stored on our servers.
9 Policy Changes and Updates
We may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the Policy will change accordingly.
For important changes — particularly those that directly affect your rights — we will send advance notice to your registered email address. Continued use of the platform after an update will be considered your acceptance of the revised Policy.
We recommend that you visit this page regularly and read the latest version.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our team will respond as quickly as possible.
Your privacy is our top priority. 999bk is committed to keeping your information secure. For more information, please visit our Terms and Conditions and Responsible Gaming pages.