For 21+ Only

999bk's Responsible Gaming Policy

Enjoy online gaming safely and mindfully — 999bk always puts your wellbeing and enjoyment first.

Why Is Responsible Gaming Important?

Online gaming and betting is a form of entertainment — enjoyed the right way, it is a fun experience. 999bk believes every player's gaming experience should be safe, controlled, and enjoyable. But when gaming gets out of control, it can have a negative impact on personal, family, and financial life.

We are committed to building a culture of responsible gaming on the 999bk platform. On this page you will learn how to set deposit limits, use self-exclusion tools, take a time-out, and get support when needed.

Important Notice

999bk is for players aged 21 and older only. Use of this platform by minors is strictly prohibited. Gaming is for entertainment — not as a source of income.

Our Protection Tools

Deposit Limit

Set the maximum amount you will deposit per day, per week, or per month. Once a limit is set, deposits beyond that amount will not be allowed — keep your budget in check.

Time-Out Feature

Need a break for a few days? Use the time-out feature to temporarily close your account for 24 hours to 30 days. Your account will be reactivated automatically after the break.

Self-Exclusion

If you need a long-term break, choose self-exclusion. With this option your account will be completely inactive for the selected period and you will not be able to log in.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, your gaming session will be stopped automatically.

Activity History

View your complete gaming history, deposits, and withdrawals at any time. It is the easiest way to understand your own habits — stay informed.

24/7 Support

If you have any concerns or issues related to gaming, contact our live chat team in Bengali. We are here for you day and night.

21+ Age Restriction

The 999bk platform is operated for players aged 21 and older only. Age is verified at registration, and identity verification may be requested at any time.

Providing your date of birth at registration is mandatory.
Accounts suspected of belonging to minors are suspended immediately.
Withdrawals may be held until identity verification is complete.
Lock your account if another person uses your device.
Keep your login details away from children and teenagers.

For 21+ Only

Healthy Gaming Habits

Responsible gaming means more than just setting limits — it means enjoying entertainment while staying mindful. Build the following habits:

Do not think of gaming as a source of income — it is entertainment.
Do not chase losses by placing more bets to recover lost money.
Set a daily time limit for gaming and stick to it.
Prioritise spending time with family and friends.
Avoid gaming when drinking or under emotional stress.
Only spend money you can afford to lose.

Assess Yourself

Answer the following questions honestly. If you answer "Yes" to more than one, consider seeking support.

Are you spending more than your set budget and feeling regret afterwards?

Are you repeatedly playing to try to win back money you have lost?

Are you lying to or hiding things from family or friends about your gaming?

Have you tried to stop gaming but feel like you cannot?

Is gaming causing problems with your work, studies, or relationships?

Are you spending money meant for daily expenses on gaming, or taking on debt?

If the Answer Is "Yes"

Do not worry — seeking help is a sign of courage. Contact us via 999bk's live chat or email us at [email protected]. We are ready to help you with full confidentiality.

Financial Limits and Transactions

To ensure financial transparency at 999bk, we have set clear minimum and maximum limits. Staying within these limits is part of responsible gaming.

Minimum Deposit

The minimum deposit amount for each payment method is ৳300. The same limit applies to bKash, Nagad, Rocket, and bank transfers.

Minimum Withdrawal

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5–30 minutes.

You can also set a lower deposit limit on your own — for example, a maximum of ৳500 per day or ৳2,000 per week. Contact the support team to set this limit.

Be Aware of Bonus Terms

999bk's welcome bonus offers up to 200% up to ৳15,000, but it comes with a 25x wagering requirement. Read the full terms and conditions before accepting a bonus.

How to Set Limits and Get Support

Using responsible gaming tools on the 999bk platform is straightforward. Follow the steps below:

Account Settings

Choose Your Limit

Select what you need — deposit limit, loss limit, session time limit, or self-exclusion.

Confirm

Confirm the change — reducing a limit takes effect immediately, while increasing one takes effect after 24–48 hours.

For direct assistance, use our 24/7 live chat — speak to us in Bengali, we are listening. You can also reach us by email: [email protected]

Frequently Asked Questions

Only individuals aged 21 or older may open an account and play on the 999bk platform. Date of birth is verified at registration, and identity documents may be requested if needed.

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Contact our live chat for assistance.

When you activate self-exclusion, your account is fully closed for the selected period. During this time you cannot log in, open a new account, or receive any promotional emails. The exclusion cannot be lifted before the set period ends.

A time-out is a temporary break — from 24 hours up to 30 days. Your account is reactivated automatically once the period ends. Self-exclusion is a longer-term option — typically from 6 months up to permanent. Choose the option that suits your situation.

Contact our 24/7 live chat in Bengali. Our specialist team will listen to your concerns with full confidentiality and help you take the right steps. Email us at: [email protected]

Yes, a deposit limit can be increased — but it does not take effect immediately. The new limit becomes active 24–48 hours after the increase request. This delay is intentional — to prevent decisions made on impulse. Lowering a deposit limit is always immediate.

Start by talking with empathy and discussing the issue openly. Contact the 999bk support team — we also assist family members. If needed, arrangements can be made to restrict the account with the account holder's consent.

Learn More and Stay Safe

Read our detailed terms, enjoy gaming, or get support — everything is here.

FAQ Terms and Conditions 999bk Casino Cricket Betting Play Slots

Need Help?

For any questions or support regarding responsible gaming, contact our 24/7 live chat — in Bengali, any time. Email: [email protected]